Frequently asked questions
How can I travel to The Lochside hotel?
By Ferry: Embark on a scenic journey from Kennacraig to Islay, enjoying a 2.5-hour drive from Glasgow through breathtaking landscapes before taking a ferry for just over 2 hours. Plan your trip and secure your ferry tickets through Caledonian MacBrayne.
By Air: Experience Islay from the skies with Loganair, which offers regular flights from Glasgow that get you to the island in about 45 minutes. Schedule your flight and book tickets at Loganair's website.
What are the check-in and check-out times?
Check-in is available from 3:00pm to 10:00pm. Should you anticipate arriving later than 10:00pm, please reach out to the hotel in advance to make necessary arrangements. Our check-out time is set for 10:30am. Guests desiring a later check-out are welcome to request this service, though please be advised that a surcharge will apply.
What amenities are included in my room?
Lochside rooms: Revel in the comfort of our Lochside rooms. Each room is equipped with a tea and coffee station, contemporary en suite bathroom with complimentary toiletries, and a smart TV featuring a variety of apps for streaming.
Briarlea rooms: Embrace the contemporary charm of our Briarlea rooms, situated a mere five-minute stroll from The Lochside in our sister property. Briarlea rooms feature a tea and coffee station, contemporary en suite bathroom with complimentary toiletries, and a smart TV equipped with streaming apps.
Are cots and bedding for children available?
Yes, we can provide cots and bedding for children upon request. Please let us know in advance so we can make the necessary arrangements.
Can I bring my dog?
For those wishing to bring their furry friends along, we are delighted to accommodate your pets with a specially designated room to ensure the comfort and wellbeing of all our guests. To cater to our pet-loving guests while maintaining the highest standards of cleanliness, a surcharge of £25 per night per dog (with a maximum of two dogs allowed) will be applied. For more details on our pet policy or to book a pet-friendly room, please reach out to the hotel directly. We look forward to making your stay, and that of your pet, as comfortable and enjoyable as possible.
What time is breakfast served?
Start your day right: Breakfast is served at The Lochside on weekdays from 7am to 9:30am and weekends from 7:30am to 9:30am.
When do the bar and restaurant open?
The opening times for our bar and restaurant vary; please check the latest timings when you check-in or refer to the information booklet in your room.
Do I need to book in advance for dining?
We highly recommend making a reservation to ensure you have a table, especially during peak times. Please contact us on 01496 810244 or email bookings@lochsidehotel.co.uk to secure your spot.
Is there a beer garden?
Yes, the terrace at the rear of the hotel offer stunning views of Loch Indaal and Bowmore harbour — the perfect spot to relax and take in the beauty of Islay.
What about parking?
On-street parking is available near the hotel.
Further information
Accessibility: Our hotel is committed to ensuring that all guests have a comfortable and enjoyable stay. We offer accessible rooms designed for guests with disabilities, featuring modifications for those with mobility issues. These adaptations include wider doorways, grab bars in bathrooms, and other features to enhance ease of access and comfort. Please contact us directly to discuss your specific needs or to reserve an accessible room.
Internet access: Complimentary WiFi is available throughout the hotel, including all guest rooms, to ensure you stay connected during your visit. There is no charge for using the internet, allowing you to browse, stream and work without worry.
Dining options: Our restaurant prides itself on offering a diverse menu that caters to various dietary preferences and requirements. We serve a wide range of cuisine, emphasising local and seasonal ingredients. For our guests with specific dietary needs, we offer vegetarian, vegan, and gluten-free options. Please let us know in advance, and our kitchen will be happy to accommodate your requirements.
Local attractions: Islay is renowned for its breathtaking landscapes, rich history, and, of course, its world-famous whisky distilleries. Must-see attractions include the historic Bowmore Distillery, the beautiful beaches at Machir Bay, and the Isle of Islay's natural wildlife habitats. Our hotel staff are more than happy to assist with booking tours, recommending activities and providing insights to ensure you experience the best of Islay. Whether you're interested in whisky tasting, hiking, bird watching or exploring local historical sites, we're here to help you plan the perfect itinerary.
For any further inquiries or specific requests, do not hesitate to get in touch with our friendly staff. We're here to make your stay as enjoyable and comfortable as possible.